Read this if you’re having issues with AOL Gold
Since the launch of its premium GOLD desktop service earlier this year the AOL tech support phone number has been busy like never before. A lot of AOL Gold users are unhappy with the new service and are reaching out to the AOL customer service number for advice on how to deal with a whole series of issues from ‘screen freezing,’ log-in and email ‘account problems’ and a whole lot more.
All around the world users are asking the same questions; what is going on with AOL and what is the company doing to resolve the bucket load of issues surrounding their premium product? Let’s take a look at some of the answers:
The first thing you should know about AOL is that the company is very ‘old school.’ Back when the world wide web was still a fledgling, AOL blazed a pioneering trail by creating one of the world’s first full-service Internet portals that to this day still has millions of fans all around the globe.
Based in New York, AOL was once rated the most ‘easily recognizable brand’ in America and its signature services such as email, web portal, online games and instant messaging made the company a household name almost overnight. Launched in 1991, AOL was designed initially for DOS devices with the Windows version following one year later.
The enormous success and popularity of AOL were largely due to the company’s famous desktop software. But when AOL announced it was to make some sweeping adjustments to its method of operation, and that it would henceforth charge its users a monthly fee, people everywhere scratched their heads and wondered what the heck was going on.
Verizon and AOL
In 2015, AOL was acquired by the American communications giant Verizon, a fact which most certainly plays a role in the changes at AOL. Independent sources on the web soon began speculating that it was Verizon who massively influenced the development of the new Desktop Gold software, which on paper at least, looks pretty darned good.
AOL Gold comes with:
- Major upgrades
- Features enhanced security settings
- Includes improvements to email services
- Has dedicated 24/7 customer support
But AOL Gold also comes with a $3.95 monthly price tag.
The fee, however, doesn’t seem to have caused the ruckus created by the launch of the premium AOL service. Instead, it’s the series of glitches and kinks affecting the software’s performance that has users everywhere seriously riled up. Here, among others, are just a few of those glitches:
- Slow to load
- Screen freezing up
- Difficult to navigate
- Lacking mobile stability
- Email incompatibility issues
Of course, it’s normal to experience teething problems with any significant product upgrade, and according to AOL Tech Support, the company is doing everything they can to rectify the situation.
Engineers and developers at the company are working around the clock to put things right. They are also calling for anyone who is having issues with their desktop Gold software to send as much detailed feedback as possible.
AOL Tech Support Phone Number
There can be no doubt that many loyal AOL fans have been left feeling frustrated and possibly even annoyed at the current Gold desktop situation. But help is at hand.
Your AOL customer support is available to call 24/7 at +1-800-596-2947 and is entirely toll-free. Customer service operatives are fully trained, highly skilled and more than happy to help you any way they can with all of your AOL Gold-related issues.
Whether you need help with downloading and installing AOL Desktop Gold, need advice on AOL plans or just need information on the new premium security features, AOL’s experienced and friendly support operatives will take their time to listen to your problems and then find a quick and easy solution that will put your mind at rest.
They’ll also be able to answer any one of a whole range of frequently asked questions like:
- How does AOL Gold compare to other desktop versions?
- What are the newest features in AOL Gold?
- Can I still use the chatroom?
- Can I make AOL Desktop Gold my default browser?
- How do I configure the browser Password Manager?
- Can I change my AOL username?
- What happens if I choose not to upgrade to Gold?
- Do I need a new computer to use the Gold Desktop service?
- Does my AOL payment plan already include Gold?
These are just a few of the questions service operators at the AOL Tech Support Phone Number answer every single day. And there’s a lot more besides.
No matter what your query, question or request for information relates to, your friendly team at the AOL customer service number can help.
Call in at +1-800-596-2947 now, and let us help you with your AOL gold questions.
Call the AOL Tech Support Phone Number today and connect
with the best support service available: anytime and anywhere.